Postage & International Shipping

Christmas Order Cut-off Dates

To ensure you receive your items before Christmas, our advice is to get your orders in as early as possible or by the cut-off dates below:

NB: Dates provided are for metro areas only, please allow more time if you live outside a metro area. If unsure, please use Express Post option. 

Western Australia & Northern Territory: Sunday 10th December 2023.

All Other States (VIC, NSW, QLD, SA, TAS): 15th December 2023. 

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$5 Flate Rate Standard Shipping within Australia, free if you spend over $150, use code: FREESHIP. Excludes bulky & large items.

Dispatch and delivery times - Orders are processed as quickly as possible, sometimes within 2 days of order placement, and can take up to 3-8 business days thereafter.

Express shipping available only within Australia at $15. Excludes bulky items. 

As a guide we rely on estimated delivery times and updates provided by Australia Post for Parcel Post - see current transit times.

Delays
Please be aware, significant delays which are beyond our control may affect delivery times from time to time.  This may occur during holiday seasons & sale periods. Thank you for your understanding. 

 

 


INTERNATIONAL ORDERS & SHIPPING RATES

International shipping will be calculated at check out before payment screen & is based on weight, with a maximum order weight of 4kg per order.
We ship to: Hong Kong SAR, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam, China, India, Philippines, Sri Lanka, New Zealand, Canada, United States, & all European countries. 
LARGE INTERNATIONAL ORDERS
Please email hello@sourdoughmate.com.au with your quantities and we will provide you with a custom international shipping quote.  
Dispatch and delivery times for international orders are processed as quickly as possible and usually take 10-14 business days for delivery depending on your destination.
All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note, many countries have specific import restrictions on certain products or materials and it is the responsibility of the customer to check local customs regulations before placing an order for shipping outside Australia.