DISPATCH & DELIVERY

AUSTRALIA POSTAGE 

Standard Shipping from $5 within Australia. Bulky & large items, a custom delivery charge will be calculated at checkout. 

Fast Dispatch: Most orders are processed as quickly as possible, fulfilment & dispatch can take up to 2-3 days from order placement. 

Delivery Times: Australia Post delivery can take up to 3-8 business days thereafter.  As a guide we rely on estimated delivery times and updates provided by Australia Post for Parcel Post - see current transit times.

Express Shipping(excludes NT & WA): It’s available for most of Australia, except for NT and WA. There’s a weight limit of 4.9kg for all express shipments. If your order weighs more than that, no worries! Just drop us a line on our website chat and we’ll be happy to help.

Delays: We might have some delays that are beyond our control. This can happen during the holiday season and sale periods. Thanks for being so understanding! 

Click & Collect: Not available, we apologies for any inconvenience. 

  

INTERNATIONAL SHIPPING

International shipping will be calculated at check out before payment screen & is based on weight, with a maximum order weight of 4kg per order. 

We ship to: Hong Kong SAR, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam, China, India, Philippines, Sri Lanka, New Zealand, Canada, United States, & all European countries. 



Dispatch and delivery times for international orders are processed as quickly as possible and usually take 10-14 business days for delivery depending on your destination.





All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note, many countries have specific import restrictions on certain products or materials and it is the responsibility of the customer to check local customs regulations before placing an order for shipping outside Australia.



Large & Bulky International Orders
Please email hello@sourdoughmate.com.au with your quantities and we will provide you with a custom international shipping quote.